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A bank error in my favour – and I’m not the only one

Comment: The letter from our bank sat ignored on a corner of the kitchen bench for a couple of weeks, before we opened it. There’s little worth reading that comes through the mailbox these days.But as it turns out, this particular letter may as well have been drawn from the community chest in Monopoly. Bank error in your favour; collect $162. The letter from Westpac, where we have our mortgage, was somewhat cryptic. “We’ve identified that in the past we may not have always provided you with all the details of your temporary credit limit increases to your loan facility,” the bank confessed. 
So Westpac would pay us $162. Not as compensation for the error, mind you. Nor as reparation, nor remediation. “This is a voluntary payment we’re choosing to make and does not waive any rights we may have.”

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